Exchange & Return Policy
We want you to be completely satisfied with your purchase. If you're not happy with your order, we're here to help.
🔄 Returns
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Eligibility: Items must be unused, unopened, and in their original packaging.
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Time Frame: Returns are accepted within 7 days of the purchase date.
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Process:
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Contact our customer service team with your order number and reason for return.
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Once approved, you'll receive instructions on how to return the product.
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Ship the item back to us using a trackable shipping method.
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Please note: Customers are responsible for return shipping costs unless the product is defective or incorrect.
💰 Refunds
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Processing Time: Once we receive and inspect the returned item, refunds will be processed within 7-10 business days.
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Method: Refunds will be issued to the original payment method.
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Exclusions: Shipping charges are non-refundable.
⚠️ Damaged or Incorrect Items
If you receive a damaged or incorrect product, please contact us within 24 hours of delivery with a video of product unboxing. We'll arrange for a replacement or refund as quickly as possible.