Exchange & Return Policy

We want you to be completely satisfied with your purchase. If you're not happy with your order, we're here to help.

🔄 Returns

  • Eligibility: Items must be unused, unopened, and in their original packaging.

  • Time Frame: Returns are accepted within 7 days of the purchase date.

  • Process:

    1. Contact our customer service team with your order number and reason for return.

    2. Once approved, you'll receive instructions on how to return the product.

    3. Ship the item back to us using a trackable shipping method.

Please note: Customers are responsible for return shipping costs unless the product is defective or incorrect.

💰 Refunds

  • Processing Time: Once we receive and inspect the returned item, refunds will be processed within 7-10 business days.

  • Method: Refunds will be issued to the original payment method.

  • Exclusions: Shipping charges are non-refundable.

⚠️ Damaged or Incorrect Items

If you receive a damaged or incorrect product, please contact us within 24 hours of delivery with a video of product unboxing. We'll arrange for a replacement or refund as quickly as possible.